Boilerchoices.co.uk; Broadbandchoices.co.uk; Businesschoices.co.uk; Consumerchoices.co.uk; Digitalchoices.co.uk; Energychoices.co.uk; Homephonechoices.co.uk; and Mobilechoices.co.uk (the "websites") are all trading names of Decision Technologies Limited (Company Number 05341159) whose registered address is Third Floor, High Holborn House, 52-54 High Holborn, London WC1V 6RL. ("DTL")
We may collect and process personal information about you, which you give to us when you use our Websites. The type on personal information we collect will vary depending on the services you are using on our Websites:
The provision of some of our services may also require us to store some personal information. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.
We may use your personal information:
So that we can continually improve our Websites and services, we may use your data to perform statistical analysis to help understand how people are using our services. On occasions we may ask you for feedback on your experience of using the Websites. Unless otherwise stated, this information is only used internally and will not be published on the Websites.
We would like to keep you updated, by e-mail or text, of other products and services which we feel you may benefit from or which you have specifically indicated that you have an interest in through our registration process.
We engage a third party email technology partner to help us coordinate and manage our email newsletters. They may process and store your personal information on our behalf in their systems subject to strict compliance with the Data Protection Act 1998. They will not contact you directly or share your personal information with any third parties.
We obtain additional personal information from third parties to enable us to improve the relevance of our communications to you.
You can easily unsubscribe from our emails at any time, either by clicking the “unsubscribe” link at the bottom of any electronic correspondence (may take up to 7 days to take effect); or by emailing us at firstname.lastname@example.org.
If you carry out an availability check on our Websites, we use your postcode for the purpose of carrying out that check.Different providers supply services to different parts of the country and this is determined by postcode. The postcode check is essential to find out which providers and home phone and broadband services are available in your postcode area.
We may republish comments and testimonials sent to us by our users when they provide information by way of Case Study application forms and survey responses. These comments and testimonials may appear in articles and features on our Websites and other media. We will not disclose any user's email address or any level of personal information that would enable any third party to contact or identify a particular individual (for example a full name and full area of residency). If you do not want us to republish any comments or testimonials then this should be clearly indicated and we will comply with your request.
We may republish extracts of emails sent to email@example.com; firstname.lastname@example.org; email@example.com; or firstname.lastname@example.org in articles and features on our Websites and in other media. We will not disclose any user's email address or any level of personal information that would enable any third party to contact or identify a particular individual (for example a full name and full area of residency). If you do not want us to republish any extracts from correspondence with Ask our Expert then this should be indicated in the body text of the email and we will comply with your request.
If you place an order for a service with a third party (for example a home phone order) through our Websites then we will collect your personal information and provide this only to that third party to facilitate the transaction you have requested. This data is collected and stored securely in encrypted form and is deleted from our records after the transaction has been processed by the third party provider.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
All financial transactions are secured by SSL encryption to offer secure communications of sensitive data to and from the site.
However, no data transmission over the Internet can be guaranteed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will not share your personal data with any third parties so that they might try to communicate with you except for the express purpose of fulfilling our obligations as detailed above.
We link to third party websites from our Websites. We cannot be held responsible for the uses to which any third party puts your personal information once you have left our Websites.
A cookie is a small text file that is sent by the web server of the website you visit to your web browser and is stored on your computer. Cookies provide a number of functions in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites (e.g. cookies can identify if you have previously visited or registered with a website).
You can find out more about the cookies we use on our Websites, as well as information on how to turn off cookies, or change the cookie settings on your browser here.
DTL acts as both a data processor and a data controller within the meaning of the Data Protection Act 1998 with respect to handling your personal information.
DTL acts solely as a data processor where it facilitates orders for products and services placed through our Websites.
In the following instances, DTL acts as a data controller:
You have certain rights under the Data Protection Act 1998 and you can contact us to ask whether we are keeping, processing or storing personal data about you, by sending an email to email@example.com or by writing to the Data Protection Officer at Decision Technologies Limited, Third Floor, High Holborn House, 52-54 High Holborn, London, WC1V 6RL.
If you ask us to delete, correct or amend your personal data we will do so.